PRIVACY POLICY

PRIVACY POLICY

1. Introduction


We have a high level of commitment to people's privacy, so the protection of personal data is important to us.

We treat the data in accordance with the provisions of the EU Regulation 2016/679 General Data Protection, Organic Law 3/2018 on the Protection of Personal Data and Guarantee of Digital Rights and other regulations in force in this regard.

This Privacy Policy has been revised in October 2022 to comply with the duties of information and transparency of the website itself and general of the person in charge, to provide any type of interested party and not only users of the website the general terms of the person responsible for the matter. Variations may exist until your next review.

2. Who is responsible for processing your data?

Responsible:
CARTAGENA PUERTO DE CULTURAS S.A.
NIF/CIF: A30748933
Address: C/ GISBERT Nº 10. 30201 CARTAGENA (MURCIA)
Email: informacion@puertoculturas.com

3. What is the origin and type of data that we process?

The origin of the information we process can be any of the following categories:

  • Paper, electronic or digital forms.
  • Communication and messaging systems: email and messaging applications, telephone, etc.
  • Other lawful sources and origins of information.
The different categories of data that we can treat depending on the type of interested party (user, client, supplier, employee, etc.) and the nature of the activity of the person in charge and the different data treatments are:
 
  • Identification data, for example: name and surnames, image.
  • Identification codes or keys, for example: username, employee code.
  • Postal or electronic contact addresses, for example: telephone, email, profile on social networks.
  • Data of personal and professional characteristics, for example: age, date of birth, qualifications, professional experience, curriculum.
  • Economic, financial and insurance data; for example: bank details, credit card, etc.
  • Economic and non-economic payroll data and other information of a labor nature; for example: job position, payroll document, etc.
  • Transaction data, for example: goods and services supplied and received.
  • Special category data, for example: health, union membership, racial origin.
  • Other data and information necessary or implicit in the development of our activities, services and object.
4. For what purpose do we process your personal data?

In general, the data is processed to successfully carry out the actions implicit in the normal development and management of the activity of the person in charge. Although we can specify different treatment purposes depending on the possible existing categories of interested parties:
 
  • Clients and potential clients: management and maintenance of commercial, pre-contractual and contractual relationships; internal administration; economic management; advertising and marketing, customer service.
  • Collaborators, creditors and suppliers: management and maintenance of business relationships, internal administration and financial management.
  • Working people: management, development and maintenance of the employment relationship, human resource management, communications, training activities, occupational risk prevention, registration of the working day and other purposes derived from legal obligations and development of employment relationships.
  • Candidates: management of resumes received, management of job offers and personnel selection.
  • Web and social network users: user service and management of communications between the parties.
  • Visitors: attention to the visitor and control of access to the facilities.
  • The existing information of any other category of interested parties treated by the person in charge will be done within the framework of its activity, in strict compliance with the applicable regulations and under the general criteria of this Privacy Policy.
Other general purposes that the person in charge can implement are:
 
  • Preparation of a commercial profile, with the aim of improving your experience by personalizing offers and communications. No individualized decisions will be made based on said profile and the legitimate interest will be acted upon.
  • Video surveillance, for the security of goods and people, as well as the corresponding labor control based on legitimate interest.
  • Telephone switchboard, in order to record communications for security, guarantee and quality of care, based on legitimate interest.
  • Analysis of financial risks and control of monetary obligations. In the case of debtors with certain pending payments, due and due, the person in charge may communicate this circumstance to credit solvency files, debtor files, and debt management or collection services, among others, based on legitimate interest.
  • Communications: development and execution of communications through the data and means of contact available (email, instant messaging, etc.) with categories of internal (employees) and external stakeholders (customers, potential employees, suppliers, etc.). The purposes of such communications may be informative, organizational, commercial and advertising, as appropriate based on informed consent and the legitimate interest of the person in charge.
  • Other purposes derived from the nature of the person in charge, motivated by the normal development and exercise of its activity, from a valid legitimizing basis.
5. How long will we keep your data?

In general, personal data will be kept at least as long as there is a relationship with the interested party, as long as its deletion is not requested, as long as responsibilities may arise or as long as there is any legal provision for conservation.

With regard to the data of job candidates and applicants, they will be deleted immediately when they are not of interest to the person in charge.

The data controller has in his data protection plan an inventory of retention periods that he observes to manage the different applicable retention periods.

The deletion of the data will be carried out in any case ensuring the confidentiality of these.

6. What is the legitimacy for the treatment of your data?

The person in charge observes and applies the different existing legitimating bases that are applicable to each purpose of treatment. These are:

a. Informed consent of the interested party.
b. Pre-contractual or contractual commitments.
c. Legitimate interest of the person in charge.
d. Applicable legal obligations.
e. Other legally prescribed legitimating bases.

7. To which recipients will your data be communicated?

The data of the interested parties will not be communicated to any third party by default, except: a) auxiliary services, authorized treatment managers or other implicit third parties necessary in the correct provision of goods and services; b) competent authorities and public administrations in the exercise of their functions; c) other legitimate interested parties and legally provided third parties.

8. What are your rights when you provide us and/or process your data?

As an interested party, you may at any time request the exercise of any of the following rights that assist you in terms of data protection:
 
  • Access to the personal data of the interested party to confirm whether or not data concerning them is being processed and to obtain more information about this treatment.
  • Rectification or Deletion of the personal data that concerns the interested party when, among other reasons, they are inaccurate or no longer necessary for the purposes for which they were collected.
  • Limit the processing of the personal data of the interested party in certain circumstances, in which case they will only be kept for the purposes of exercising or defending claims, for the protection of the rights of another person or for reasons of public interest.
  • Receive the personal data that concerns you, that you have previously provided us, and in a structured format when possible. (Portability of your data).
  • Oppose the processing of your data in certain circumstances and for reasons related to your particular situation. The company will stop processing your data, except for compelling legitimate reasons, or the exercise or defense of possible claims.
  • Revoke consent, which may lead to the annulment or cancellation of the existing business or contractual relationship, if any. Without prejudice to the treatments carried out prior to the withdrawal of consent.
For this, you will only have to contact us through the email or postal address indicated at the beginning.
Optionally, you can also contact our designated data protection delegate, or the Data Protection Agency to learn more about your rights or request their protection by the control authority.

9. Data security

We adopt the necessary technical and organizational measures in our information system to guarantee an adequate level of data confidentiality, integrity, availability and resilience.

However, as far as the legal system allows it, we do not assume any responsibility for the damages of alterations that third parties may cause in our information system. Any breach of security will be conveniently and immediately reported to the competent authority and/or State security forces and bodies.

10. Sending communications or information

Our policy regarding the sending of information through telematic means (email, instant messaging, etc.), is limited to sending only communications that we consider to be of interest to our users and interested parties, in relation to the functions and activity of the company, or that you have consented to receive.

If you prefer not to receive these messages, we will offer you through them the possibility of exercising your right to cancel and renounce receiving these messages, in accordance with the provisions of Title III, article 22 of Law 34/2002 on Services. for the Information Society and Electronic Commerce.

11. Social networks

The person in charge may have a presence in social networks through the corresponding profiles, this section being applicable and any legal and privacy terms present on the website for the processing of data of users who become followers or somehow link to those profiles.

The purposes of use of these profiles by the person in charge are communication, commercial development, marketing and advertising.

Users who are followers and/or participants in our profiles will refrain from:

a. To publish content or information contrary to the Laws, morality, and good faith. Any illicit, annoying, inappropriate use or behavior that may generate negative opinions in the profile or that violates the rights of people is not allowed.
b. To behave contrary to the principles of legality, honesty, responsibility, protection of human dignity, protection of minors, protection of public order, protection of private life, consumer protection and intellectual and industrial property rights.

The person in charge reserves the power to withdraw without prior notice any content that is considered inappropriate. Likewise, it is released from any responsibility in relation to the security measures corresponding to each platform, and the user must know them together with the legal terms and conditions of use of the platform itself.
 


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